FAQs & Useful Information
FAQs
100% Satisfaction Guarantee.
Please return items within 30 days of receiving your goods. All items must be unworn, labels must be attached and original packaging included. We aim to process your refund within 2-4 days.
You can also download a return form from our website, please include your order number, full name and the action you requested (Refund, Exchange or Store Credit).
More Information here.
Yes!
We offer several shipping options. You can select your desired shipping option at checkout. The prices below are shown as a flat rate per order, NOT per item:
-£4.95 UK Standard Tracked & Signed for UK 2-3 Working Days via Royal Mail.
-£7.95 UK Express Next Working Day guaranteed Mon-Fri (If ordered before 1 pm) via DPD.
-£17.95 Europe Tracked 5-10 Working Days Days, via Royal Mail.
-£24.95 USA Tracked 5-15 Working Days, via Royal Mail.
-£30.95 Australia Tracked 10-20 Working Days, via Royal Mail.
Rest of World (ROW) prices are determined on location :)
Expedited Shipping IS an option for an extra £10, please contact us at Info@RocknRomanceVintage.com so that we can process that for you.
For more information please click here.
A Very Simple Solution:
Just simply pop your email in the 'email me when available' box, on the item and size you are after.
And we do all the hard work for you, we will contact you as soon as the item hit the shelves ready for you to purchase.
Please kindly note that the stock is not reserved for you, it is on a first come first serve basis.
If you have any questions please feel free to contact us.
All customers outside of the UK do not need to pay UK sales tax or VAT. This will still be the price you see when you look through our online store but, will now be automatically deducted at the checkout once you have entered your non-UK shipping address.
Just select the item(s) you like, add them to your cart and, once you have entered your shipping address outside of the UK. Our System will recognise this and automatically take off the UK Sales Tax/VAT element of your order.
For more information click here.
Yes, we do!
Become a RocknRomance brand ambassador & you will earn a commission on each & every referred sale you send our way.
For more information click here.
For collaboration enquiries please contact Admin@RocknRomanceVintage.com
Unfortunately, we do not have a shop.
However, we do have many wholesalers across the globe. So, we can direct you to your local shop to browse, try, and purchase our range.
We can offer a scheduled appointment for customers to come into the RnR HQ to try and buy our items.
Contact us via our social media pages, telephone or email and we will be happy to help :)
For contact information click here.